{{cart_num}}
My CartReturn and Refund Policy Assurance
Return
For any catalog product purchased directly from Solarbio or one of its authorized distributors, customers may contact Solarbio for a replacement of the product with an identical or similar product at no charge if the product does not meet the performance standards indicated in our product description. This policy is valid for one year from the date of purchase and only applies to catalog products. To request a replacement, please email to contact us info@solarbio.com. For custom projects, please refer to the original project quotation for return and refund policies.
Refund
100% refund or replacement is offered on all Solarbio catalog products exhibiting quality issues. All other Solarbio catalog products refund request will incur a 50% cancellation fee. To request a refund, please email info@solarbio.com. Please have your order information readily available, so our technical service representatives can better assist you with your request.
